Service Description

Ford Vehicle Order Updates

Text message updates about your Ford Vehicle Order from shortcode 367387.

Text STOP to 367387 to stop or HELP for help.

Important information about your consent to receive texts to wireless telephone numbers:

These Terms and Conditions apply to text messages sent by Ford
Ford may send you informational and marketing text messages that are recurring messages about Ford Vehicle Order Updates.

Opt-Out

You can cancel at any time by texting "STOP" to the campaign 367387 that you wish to opt-out of. After you send the message "STOP" to us, we will send you a message to confirm that you have been unsubscribed. After this, you will no longer receive text messages from this Ford Vehicle Order Updates.

Help

If at any time you forget what keywords are supported, just text “HELP” to the telephone number you received a message from. After you send the message “HELP” to us, we will respond with instructions on how to contact our Customer Relationship Center as well as instructions about how to unsubscribe which may include calling (800) 392-3673.

Message and Data Rates

Message and data rates may apply. Message frequency varies. We do not charge for the Services, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. If you have any questions about your text or data plan, it is best to contact your wireless provider.

Ford is not liable for any delays in the receipt of any text messages. Currently, the Services are supported by the following carriers: AT&T, Sprint/Boost/Virgin, T-Mobile, MetroPCS, and Verizon Wireless.

Please note, however, that the supporting mobile carriers may change without notice, and the particular text message service you join, including those operated through a different number, may be limited to specific carriers. Ford and the mobile carriers (for example, T-Mobile) are not liable for delayed or undelivered messages.

We may change any short code or telephone number we use to operate the Services at any time and will notify you of these changes by sending a message from the new short code or telephone number. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages. We may also modify or cancel the Services or any of its features without notice. We may also modify these Terms and Conditions at any time.

Your Mobile Telephone Number

You represent that you are the account holder for the mobile telephone number(s) that you provided to use the Service.

Privacy

Information collected or obtained from you in connection with the Services may include your mobile phone number, your carrier's name, and the date time and content of your messages and other information you provide to Ford as part of this service. Ford may use this information to contact you and provide services you request from Ford. Ford may also use this information as described in the Services you've enrolled in. Ford may use an automatic dialing system to deliver text messages to you. If you have questions about how Ford collects, uses, shares or protects your information, please read our Privacy Policy.

No mobile information will be sold or shared with third parties for their own marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties (unless we obtain your consent).

Contact Us

For questions about the Service, please contact the Ford Customer Relationship Center at 1-800-392-3673.